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Guest Name : |
Phone : |
Email : |
Address : |
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Check In
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Check Out
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Booking ID : |
Transaction ID : |
Date of Booking: |
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SL No |
Room Type |
Extra Person |
Base Amount |
Adult |
Child |
Kid |
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No. of Rooms : |
Base Amount : |
No. of Nights: |
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Total Base Amount : |
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GST : |
Service Charge : |
Discount: |
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Grand Total : |
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Amount Paid by cash/card: |
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Inclusions:
Important Note :
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Checkin Time : |
Checkout Time : |
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HOTEL TERMS & CONDITIONS
1.Original
Booking Confirmation Voucher issued after allotment of room(s) must
be submitted to the Caretaker and the Main Guest must sign the
Resister and original Booking Confirmation Voucher on arrival and
also at the time of departure of the Hotel.
2.No
extra person, other than those mentioned in the Booking Confirmation
Voucher shall be allowed in the room by the Caretaker. No extra cot
can be provided at the Hotel.
3.The
company will not be liable for any difficulty arising out of failure
of power and/or water pump, T.V. Sufficient time should be given to
the Hotel Management to rectify such failure.
4.Guests
will be responsible for keeping the room(s) with all furniture's
therein in good order and clean condition.
5.The
company reserves the right of
modification/addition/alteration/deletion of the rules at any time
by simply notifying the same.
6.Room
service (Cleaning, washing and other services) to be available at
any time in everyday.
7.No
visitors are allowed inside the rooms, falling which the management
have every right to ask the Guest to vacate the visitors. In certain
cases the visitors may be allowed inside the room, if the Guests
have taken prior permission from the Management. It is essential for
the Guests to report in writing regarding the arrival of their
visitors to the Management with particulars of date and time.
8.No
panda, Gumasta or any agents are not allowed to enter into the
rooms.
9.Please
put the lights, fans and water tap off at the time of departure from
the Hotel or from rooms, falling which the penalty will be imposed
over the concerned Guests.
10.The
company Management has got ample right to visit and inspect any room
in presence of Guests under exigency situations.
11.In
case of any damage of discrepancy caused by the Guests shall have to
compensate for the same.
12.The
Management shall not be held responsible for any loss or theft from
the rooms, if such incident happens during the presence of Guests or
left the room unattended by Guests.
13.Drinking
of liquor taking drugs, and gambling and any other immoral
activities inside the room is strictly prohibited. Any Guest
indulging in these acts shall be wholly
responsible for the illegal act and the
management has every right to ask the Guest to vacate the room
immediately or handover him/her/them to Police.
14.No
amusement causing nuisance to others in the premises is allowed.
15.Minimum
two hours prior notice is given to the Management before check out
time.
16.Don't
write or make any spot in the wall, bed covers and pillow covers
etc.
17.No
extra persons are allowed to stay inside the room.
18.It
is strictly to be maintained by the Guests that before leaving
room/rooms all Guests will hand over the charges to the Management
at least before two hours including all utensils in good condition.
19.The
primary age of the single guest must be at least 18 years old to be
able to check into this hotel.
20.Your
stay does not include additional personal expenses like telephone
charges, meals that aren't part of your meal plan, any hotel
services you use (like laundry and room service) or tips. The Hotel
will charge you directly for these when you're checking out.
21.It
is mandatory for guests to present valid photo identification at the
time of check-in. According to government regulations, a valid Photo
ID has to be carried by every person above the age of 18 staying at
the hotel.
22.Hotels
reserve the right of admission. Unmarried/Unrelated couples may not
be allowed to check-in. Similarly accommodation can be denied to
guests posing as 'couple' if suitable proof of identification is not
presented at check-in. Our management will not be responsible for
any check-in denied by the hotel due to the aforesaid reason. No
refund would be applicable in case the hotel denies check-in under
such circumstances.
23.Please
note that it takes minimum of 4 to 8 working hours to confirm a
reservation at the hotel for same day check-ins.
CANCELLATION GUIDELINES
1.From
the booking date to travel date minimum, 90 days and above, 20% of
tariff will be deducted.
2.From
the booking date to travel date, 60 days and less than 90 days, 30%
of tariff will be deducted.
3.From
the booking date to travel date, 45 days and less than 60 days, 40%
of tariff will be deducted.
4.From
the booking date to travel date, 30 days and less than 45 days, 50%
of tariff will be deducted.
5.From
the booking date to travel date, 15 days and less than 30 days, 80%
of tariff will be deducted.
6.From
the booking date to travel date, Less than 15 days no refund.
7.Service
charge and service tax is non refundable.
During Peak Season Viz Durgapuja to Kalipuja, at
Hill Stations and Christmas Holidays:
1.From
the booking date to travel date minimum, 120 days and above, 30% of
tariff will deducted.
2.From
the booking date to travel date, 60 days and less than 120 days, 50%
tariff will deducted.
3.From
the booking date to travel date, Less than 60 days No Refund.
4.Service
charge is Non Refundable.
•Cancellation
request can be entertained E-mail and submit your Booking
Confirmation Voucher with money receipt.
•Rescheduling:
Rescheduling is only possible after getting confirmation from the
hotel of our company and cannot be entertained during peak seasons.
If rescheduling is not possible, General Cancellation policies will
apply.
•Our
company shall not be liable to entertain any cancellation request
made directly to the hotel without intimating to our company.
•Cancellation
money will be return to your account within 15 days.
Head Office: 84/6/1 Kaliyanibas, School Road, Nona - Chandanpukur, Barrackpore, kolkata - 700 122 ( W.B ) INDIA
THANK YOU!